On a rainy fall day, my husband and I made our way from Boston to NYC, and to the Empire State Building to visit our
son, Alex, at LinkedIn Corporation’s, “Bring-In Your Parents to Work Day.” It wasn’t long ago I took Alex to work. Over a few summers, he was my teaching assistant at Harvard School of Public Health, International Summer Institute. At 13, he was introducing computer and information technology skills to senior public health students. For many, it was their first time seeing a computer. They would delight as he came to their workstation and showed them how to use a mouse. He made them feel at ease immediately, helped them to overcome their fear and barrier to technology. As we made our way to the elevator, a feeling of great pride and accomplishment came over me. Sixteen years later, he works at one of the hottest technology companies in the world; he’s living his dream and we can’t be happier. Our dream is coming true; we get to experience a day-in-the-life at LinkedIn.
We piled into a packed elevator heading to the 25th floor. A few parents joked about the fact that they had no idea what their kids did at LinkedIn nor how the company made its money. A father stated, “I have two girls: one is a socialist who works at a non-profit, the other a capitalist who works at LinkedIn.” The comment struck me. What did he mean? One valued social equity while the other did it for the love of money? The elevator was a short ride; otherwise, it would have been interesting to engage in a conversation about the fact that LinkedIn is no ordinary company. His ‘capitalist’ daughter probably leans more toward social than he realizes.
LinkedIn is a social company. What does that mean? It connects and brings like-minded people together. LinkedIn’s core values center around relationships, innovation, transformation, collaboration, integrity, results, humor and most of all: passion. The elevator door opened to a floor filled with vibrant white walls with the vivid LinkedIn blue. Bouquets of white and blue balloons dotted the greeting area. As we walked onto the floor you could feel the energy and passion; it was contagious. A long white table with three young women greeted us, giving us our name tags, gift bags and directions to breakfast. We made our way down a hall to a large glass door which opened to a larger area with open ceilings and big windows overlooking sky scrapers; canary yellow and white couches lined the walls. In the center of the room stood a big open kitchen with a long table filled with pastries, muffins, bagels, fruit, juice and coffee. On one side of the kitchen was a counter with refrigerators filled with cold beverages, yogurts and snacks; above baskets of cookies and protein bars, fruit filled the shelves. Adult children laughed and talked with their proud parents while others snapped selfies and posed for pictures by the corporate LinkedIn Logo. On the opposite wall, employees’ photos danced as children playing with their toys, bikes, parents and friends. It was followed by their LinkedIn profiles. We noticed our son’s absence. “Mom, I’ve been really busy.” He’s in sales. At home, I hunted down the only possible picture to go along with this story.
It was relatively easy to match the successful adult-kids with their equally successful parents. As selfies snapped, two camera men from NBC walked the room with their video cameras recording while photographers captured the moments. Many hovered by the LinkedIn logo waiting for a picture together. Some were being taken on tours to see where their kids sit. The entire place was open style with desk cubes on the perimeter and large tables in the center of the room filled with markers, crayons and color paper. Floor to ceiling glass enclosed conference rooms and fabulous doodle drawings, sayings and art work filled the walls. I heard one mother ask, “How can they work in this environment?” I spied a few air hockey tables, some games and basketball nets. The two most striking things that I noticed was not a single clock donned a wall and the lightening was brilliantly bright. It was like working outside in the sunlight. Young, happy faces sat behind computer screens. We were ushered into a large room with white folding chairs. In front was a big screen displaying additional childhood photos.
A total of 200 parents from all over the country sat on the three floors which make up LinkedIn Corporation. We watched a video featuring young children talking about their career dreams: educator, researcher, computer scientist, and engineer. Each described how they wanted to make a difference in the world. It showed them as children, then as young adults fulfilling their dreams. It is exactly what our children are doing right now. They are sharing their dreams with those who made it come true; their parents. LinkedIn is no ordinary company.
CEO, Jeff Weiner,welcomed parents via video message, driving home the previous video that our adult children are living their dream, making a difference in the world while earning a living. Some of the best talent spoke from the panel. They work in sales, engineering, relationship management, publishing, advertising and marketing.
LinkedIn officially launched in 2003. At the end of the first month in operation they had 4500 members; they never looked back. Today they have 332 million subscribers and are growing at two members per second. Ninety-two percent of Fortune 500 companies use LinkedIn Talent Solutions to hire. Four million companies have a company page on LinkedIn. Not too shabby for an 11 year old company.
During the panel discussion, each employee gave an overview of their position, how long they worked at the company and what it means to be working at LinkedIn. They shared something that was not on their LinkedIn profile. They spoke of the generosity which embodies the LinkedIn for Good Program. Employees can apply for grants to help them make a difference in the world, while at the same time follow their dreams. One employee talked about her mission to start a cancer clinic in Africa; LinkedIn helped her realize that dream. A senior team executive spoke about her vision. She always wanted to sing professionally. LinkedIn gave her an opportunity to follow her passion and she now sings on the weekends in NYC and gets paid too.
As the panel discussion drew to an end, it was time for Q&A. The moderator asked if anyone had questions. After a moment of silence, a father in the back of the room stood up and asked, “Can you give me two sources of revenue?” Nervous laughter filled the room. “Sure, I can do better than that,” she said without missing a beat:
1) Talent Solutions-helping companies find the best talent.
2) Marketing Solutions-helping brands target their ideal audience.
3) Sales Solutions- turning cold calls into warm leads.
4) Premium Subscriptions-enabling professionals to be more productive.
She gave specific examples of how each drew its revenue. Coincidentally, the stock is doing well. In this moment, feeling the need to bridge a technical if not generation gap, the moderator asked, “Any other questions?” After another moment of silence, I raised my hand - how could I not? After spending my entire career in technology, seeing firsthand how the Internet and social media has transformed the way we live, learn, find love, pay our bills, make plans and connect with family and friends. We are looking at the face of a new economy. I asked if they could speak to my experience that people are either passive or active users on LinkedIn. People use it in many different ways, it depends on what you are seeking or more importantly what you are willing to give. You see LinkedIn is no ordinary community; it is a community, a social-economy, where people from around the world come together to forge relationships, create new ideas, businesses and opportunities. They advance, transform get involved in things that are bigger than themselves. They seek to support, foster, watch it grow, and along the way, they prosper. It’s a new world, a new economy; we got to experience it for a day. It was real Zen moment.
Doreen Nicastro is the mother of
GREAT footnote to the story. Jeff Weiner CEO of LinkedIn read and shared it with his network! Over 2000 people have seen it.